Rooted & Restored LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
By using our website, submitting forms, booking services, or communicating with us, you agree to this Privacy Policy.
1. Information We Collect
We may collect personal information including your name, email address, phone number, mailing address, appointment details, and information voluntarily submitted through forms. Payment information is processed securely through third-party providers.
We may also collect technical information such as IP address, browser type, device information, website usage data, cookies, and tracking data.
2. How We Use Your Information
We use your information to provide services, schedule appointments, send confirmations and reminders, provide customer support, send service updates, send marketing communications if you opt in, improve our services, and comply with legal obligations.
We do not sell your personal information.
3. SMS Communication & Opt-In Details
If you provide your mobile phone number and explicitly consent through our website forms, scheduling pages, or other communication channels, we may send SMS messages related to appointment reminders, service updates, customer support, follow-ups, and promotional content if separately opted in.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP.
Consent to receive SMS messages is not a condition of purchase.
4. Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared, sold, rented, or disclosed to any third parties.
Information may be shared with subcontractors such as CRM or messaging providers strictly for the purpose of delivering services.
5. Cookies & Tracking Practices
Our website may use cookies and similar technologies to improve user experience and analyze website performance. You may disable cookies in your browser settings.
6. Data Security & Handling
We implement reasonable safeguards to protect personal information. However, no method of internet transmission is completely secure.
7. Your Rights
You may request access, correction, deletion of your information, or withdrawal of SMS consent by contacting us at:
